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課程簡介 >> IT Service Management (ITSM) >> ITIL V3 Foundation Bridge

ITIL V3 Foundation Bridge

Course number: HE785s
Duration: 1 day
Click for course details

Course Overview
This course provides an understanding of ITIL V3 and the differences from ITIL V2 and to fill the gaps in learners' ITIL knowledge.

Course Objectives

  • Learn about the new services lifecycle approach of ITIL V3
  • Take part in the "ITIL V3 Foundation Bridge" examination

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